Water Heater Services | Installation & Repair | Sureway Comfort

Water Heater Services

Explore our comprehensive water heater services tailored for your comfort.

Room of 4 newly installed, electric water heaters

Water Heater Installation

Enjoy consistent hot water year-round with expert water heater installation tailored to your home.

Room of 4 newly installed, electric water heaters

Electric Water Heaters

Get dependable hot water with energy-efficient electric water heater installations for your home’s needs.

Gas water heaters

Gas Water Heaters

Upgrade to a high-performance gas water heater for enhanced efficiency and comfort.

Plumber fixing copper pipe

Water Heater Repair

Ensure energy-efficient heating with reliable water heater repair services customized for your system.

Commercial water heater installation

Tankless Water Heaters

Experience endless hot water with space-saving, energy-efficient tankless water heaters.

FAQs

Still have questions?

Contact Our Reliable & Experienced Team Members!

How long does a standard water heater last?

The average lifespan of a traditional water heater is between 6 to 10 years. This can vary based on usage, water quality, and maintenance. Regular flushing and inspections can help extend its lifespan. Better quality tanks last longer.

How can I tell if my water heater needs to be replaced?

Signs that you may need a replacement include rusty water, strange noises, inconsistent water temperature, and leaks around the tank. If your unit is over 10 years old and showing these issues, it may be time for a new water heater.

What size water heater do I need for my home?

The right size depends on your household’s hot water usage. For a family of four, a 40-50 gallon water heater is typically sufficient. For larger households, a larger capacity unit may be more appropriate. Consulting with a professional can help you choose the right size.

How can I improve my water heater’s energy efficiency?

You can improve efficiency by lowering the thermostat to 120°F, insulating the tank, and flushing the tank annually to remove sediment buildup. These steps reduce energy use and improve performance.

Why is my water heater making strange noises?

Banging or rumbling noises are often caused by sediment buildup at the bottom of the tank. As water heats up, the sediment can trap air bubbles, causing these sounds. Flushing the tank can usually resolve this issue.

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Customer Testimonials

Read what our customers have to say about us.

Bill, from Sureway, did an excellent job repairing our Delta faucet and fixing a drain issue with our vessel sink. He diagnosed the problem and fixed both issues in no time. He also helped correct the low water flow issue on another faucet. We let both issues go for awhile and it’s amazing how well things are working. Reasonably priced, great work, helpful maintenance tips—-highest recommendation!

Evelyn P.

I needed a new hot water heater so I called at 9:30 and they arrived at my house before 11 o’clock. I received a text with a picture of the tech that was going to be arriving at my home. Bill was very friendly, explained everything, and did a wonderful job. A great experience and I would highly recommend.

Jackie W.

John Wilcox has come out for two service calls to fix a leaking fridge water supply and a hot water tank gone bad. Each time the service was professional and quick. They cleaned everything up and didn’t leave a trace of even being in the house. Jerry and Mark were both easy to work with. Highly recommend for you next service!

Justin J.

Have been using John Wilcox for my furnace and air conditioner for many years. I've never had any problems or issues with any of the personnel. Technicians have always been on time, courteous, and willing to explain things and answer my questions. I'd recommend them any time.

Sandy P.

Called John Wilcox plumbing for a clogged drain emergency. They arrived 90 MINUTES after I called. Same day! The person who worked at my house was named Jerry Johnson. He was professional, prompt and thorough. I got a good feeling working with Jerry. I'll ask for him by name next time.

Dan B.

I’ve used Wilcox for a number of years for new AC and water heater.Most recent service call yesterday was handled promptly and professionally as always. Ray the technician is very professional, knowledgeable and respectful. Don’t hesitate to call them!

Russ R.

As a first-time customer, I called in the morning, and they were able to get us on schedule within hours of my call. The technician was professional and extremely polite. Will definitely be using again.

Holly D.

John helped me understand the issues with my broken water heater over the phone. By looking at pictures, John was able to explain what had happened and make recommendations moving forward. My water heater was replaced the next day, and I was very happy with the service!

Michael D.

Came quickly, investigated and resolved the issue. Bill is a hard worker and was very helpful taking me step by step throughout the process. Happy with my service.

Shelly F.

I was very impressed with the quality of the work and the professionalism of the technician. He diagnosed the problem, did all necessary corrections and did so at a very affordable and fair price. They showed up on time and cleaned up when they were finished. Two thumbs way up!

Kevin S.

Had another company out to fix a bathtub draining issue and never felt like it was addressed. Mark came out from Wilcox and went above and beyond to fix the issue. He was polite, explained potential problems, and provided me with a ton of good information. More importantly, the bathtub is draining as it should. Highly recommend.

Jim S.

Wonderful experience. Friendly and helpful staff. Took the time to listen and explain things to me. Also like that they send a pic of who is coming prior to the app. Bill was great.

Sydney C.

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